Temporary

Role Title: Payment Process Manager – ICONIC GLOBAL TECH BRANDLocation: Moorgate, London, UKWorking Pattern: 5 days per week onsite (not remote)Contract: 12-months (PAYE)Start Date: ASAPDaily Rate: £411.68Working Hours: 40 hours per week Role OverviewWe are seeking a Payment Process Manager to lead the transformation of payment operations for an EU vehicle sharing program.This role is ideal for a Project Management professional with 3+ years of experience who can manage end-to-end delivery while designing scalable, automated payment processes across multiple European markets.You will play a critical role in moving manual payment operations into standardised, automated workflows, producing robust documentation, and enabling a successful offshore transition of business-as-usual activities. Key ResponsibilitiesLead payment-related projects including:Legal entity creationInvoicing system implementationBilling process design and rolloutOwn project initiation, planning, execution, testing, implementation, and closeoutManage scope, timelines, risks, dependencies, and stakeholder approvalsFacilitate regular status meetings and communicate milestones and risks clearly Payment Operations:Manage daily payment processing activities until operational handoverOversee weekly and monthly reconciliationsHandle dispute resolution and cost validationConduct monthly cost reporting and invoice management Automation & OptimisationIdentify and eliminate manual workflows through automationDesign scalable, repeatable payment processes across EU marketsImplement controls to ensure accuracy, compliance, and efficiencyDocumentation & Knowledge TransferDevelop comprehensive SOPs and process documentationCreate knowledge transfer materials to support offshore BAU transitionEnsure operational readiness before handover Stakeholder ManagementBuild strong partnerships with internal teams including finance, legal, tax, and paymentsManage relationships with external vendors and service providersDrive continuous process improvement through collaboration Required Qualifications & Experience3+ years of experience in Project ManagementStrong experience managing cross-functional projectsExposure to finance, payments, invoicing, or billing processes preferredBachelor’s Degree preferredPMP or equivalent certification preferredStrong documentation, communication, and stakeholder management skills

Market Coordinator The Market Coordinator supports a Global Brand’s Host Services team across the UK, Nordics, Middle East & Africa by managing high-value host escalations and ensuring timely, high-quality issue resolution. Acting as a key liaison between Hosts, Market Managers and internal teams, the role provides end-to-end case handling, diagnostics, and policy?aligned resolutions while maintaining […]