Partnership Operations Manager
Location: London
Working pattern: Hybrid – minimum 3 days per week in the office
Contract: 12 months
Hours: 40 hours per week
Pay: Up to £32.21 per hour PAYE
Start date: August 2026
We are recruiting a Partnership Operations Manager to join the UK Partnerships team of a leading global travel and technology organisation.
Reporting to the UK Partnerships Lead, you will support the operational delivery of a growing portfolio of strategic partnerships. The team is onboarding several new and high-profile partners and needs someone who can bring structure, organisation and momentum to the day-to-day running of these relationships.
This is a hands-on role for someone who is highly organised, comfortable working in ambiguity and willing to get stuck into whatever is needed to ensure partnerships are delivered successfully.
Key Responsibilities
- Support the day-to-day operational delivery of key UK partnerships.
- Help onboard new partners and establish clear processes, timelines and ways of working.
- Manage partnership deliverables, meetings, approvals, deadlines and logistics.
- Build and maintain trackers, reporting tools and partnership documentation.
- Coordinate hospitality tickets and partnership-related experiences.
- Support the administration of payments and funding for participants within a major sports partnership.
- Work closely with external partners and internal teams to resolve operational issues.
- Review partnership assets and support the development of new activation opportunities.
- Assist with prospective partnerships involving major financial services organisations.
- Prepare partnership presentations, proposals and campaign materials.
- Track progress against key milestones and performance indicators.
- Support post-campaign reviews and document best practices.
- Coordinate input across Marketing, Communications, Finance, Legal, Engineering, Supply and Data teams.
Skills and Experience
- 1–5 years’ experience in partnerships, partnership operations, marketing, programme management, business growth, community or a related area.
- Strong operational and organisational skills.
- Experience managing multiple projects, workstreams or external stakeholders.
- Excellent written and verbal communication skills.
- Confident building relationships with partners and internal teams.
- Comfortable taking ownership and working independently.
- Able to create structure and processes in an ambiguous environment.
- Strong Google Sheets and Google Slides skills.
- Experience using Canva to create or adapt visual assets.
- Experience using Claude or similar AI tools would be beneficial.
- Comfortable working in a fast-paced and evolving environment.
About YouYou will be:
- Scrappy, proactive and resourceful.
- Highly organised and detail oriented.
- A confident and clear communicator.
- Comfortable working without a fixed playbook.
- Collaborative, approachable and low ego.
- Willing to take ownership and get things done.
- Able to balance creativity with strong operational delivery.
- Interested in partnerships, travel, community-led growth and audience engagement.
Applicants must be based in, or within a reasonable commuting distance of, London and able to attend the office for at least three days per week.
Apply for this position