12 month FTC
Hybrid – 3 days a week in Central London Office
The Communications & Engagement Lead is the hands-on delivery partner to Director of Internal Communications & Engagement.
You’ll work directly with the Director and across the P&C team
KEY RESPONSIBILITIES
Channels and Editorial Management
Own core internal communications channels and editorial calendar, keeping content planned, current and coordinated across the group
Support management of external website where required, ensuring content is accurate
Campaigns and Events
Support delivery of colleague communications for key business priorities and change programmes
Lead values recognition campaigns and other culture-building
Internal Brand and Colleague Experience
Bring internal brand to life across the moments that matter most to colleagues.
Lead the rollout of internal brand across key colleague touchpoints — onboarding materials, templates, intranet, leader communications packs and recognition content
Review and update employee journey materials to ensure they are consistent, usable and genuinely reflective of culture
Listening and Engagement
Help close the loop between what colleagues tell us and what we do about it.
Lead communications for Survey cycles – helping colleagues understand why they are being asked, what has been heard and what is changing as a result
Produce clear, timely action follow-up communications that close the loop between listening and doing
Support workshops and engagement sessions where needed, helping facilitate and capture outputs
Content, Insight and Production
Use data and good production values to keep raising the bar on internal content
Track and report on communications performance – using data and insight to make the function better, not just busier
Develop engaging content formats including video, podcasts and creative production, supporting and contributing to the group’s existing podcast output
Stay current on communications tools and trends, including practical use of AI to improve quality, reach and efficiency
Build internal content capability over time – sharing approaches, developing templates and raising the bar on what good looks like
Knowledge & Experience Required
Strong writing skills — able to write for different voices, audiences and channels, with first drafts that don’t need substantial editing
Experience managing editorial planning, channel management and digital content, with a clear sense of what drives engagement and what doesn’t
Hands-on event and production experience
Digital confidence and curiosity — comfortable with emerging tools including AI, video and creative production
Proven experience in internal communications, employee engagement or a closely related communications role
Comfortable with data
Organised and reliable, collaborative and personable
Experience in a multi-divisional, international or fast-paced environment
Exposure to internal brand rollouts or culture-change communications
Thank you for expressing an interest- please if you feel you have the above experience and fulfil the criteria share your CV. We will get back to you within two weeks with an outcome .
Apply for this position