Technical Program Manager
Location: London
Length: 6m
Rate: £39.42 per hour (Inside IR35)
Hours: 9am – 6pm
REF no: 735841
This client is a top 5 tech giant and one of the world’s most popular search engines.
This is a hybrid role, so you will split your time between home office and the clients offices in central London. On-site you will be able to access their amazing facilities and quirky working spaces, as well as free breakfast/ lunch/ dinner, on-site gyms, outdoor spaces and roof gardens, wellness rooms and sleep pods.
Job Description
Organize and manage the activities that lead to the outcomes of a project, what, who, when, and how.
Adjust levers (e.g., schedule, staffing, features) to deliver results on time. Monitor and communicate progress, risks, and mitigations.
Align stakeholders on decisions and changing circumstances.
Proactively manage the dependencies and deliverables with other related projects/teams and functions.
Establish systems to identify improvements and in processes, products, or services on an ongoing basis, through measurement of performance, progress, and success metrics.
Work closely with partner teams to manage and communicate changes.
Challenge
Independently manage existing and new cross-functional programs through their full lifecycle to meet team-level objectives.
Balance the immediate needs of the project with the longer-term goals of the greater organization.
Influence
Collaborate to identify stakeholders and manage their expectations across program lifecycles.
Listen effectively to stakeholders, communicate program goals, progress, and health to them in a manner tailored to their interests and concerns at all levels, and to drive understanding and inform decisions.
Expertise
Develop proficiency in planning, and leverage at least one of execution methodologies (e.g., Agile, Waterfall) to make teams most effective.
Possess proficiency in communications management and tailoring to different audiences and develop relevant domain knowledge required to perform job (e.g., Networking Protocols, Payments Infrastructure, OS Ecosystem, Release Management, Cloud Computing).
Demonstrate technical understanding to the degree required and be comfortable working with engineers and with technology.
Skill/Experience/Education
Mandatory
Communications Management (PgM/TPgM)
Ability to listen effectively to stakeholders, to communicate program goals, progress, and health to them in a manner tailored to their interests and concerns at all levels, and to drive understanding and inform decisions. Typical artifacts include communications plans, metrics and status reports, decision logs, newsletters, and websites.
Continuous Improvement (PgM/TPgM)
Ability to establish systems to identify improvements and drive future needs around business processes, products, or services on an ongoing basis, through measurement of performance, progress, and success metrics. Typical artifacts include metric plans (e.g., leading and trailing KPIs), dashboards, trend analyzes, control charts, and retrospectives.
Execution and Governance (PgM/TPgM)
Ability to organize and manage the activities that lead to the outcomes of a project: what, who, when, and how. Adjust levers (e.g., schedule, staffing, features) to deliver results on time. Effectively monitor and communicate progress, risks, and mitigations. Typical artifacts include governance plans, project trackers, status reports, OKRs, retrospectives, and escalation reports.
Managing Organizational Change (PgM/TPgM)
Ability to discern when a change is appropriate and to drive change across the organization, working closely with partner teams to manage and communicate changes, introducing them in the least disruptive manner. Put systems and mechanisms in place to facilitate future changes. Typical artifacts include rollout plans and impact analyzes.
Planning (PgM/TPgM)
Ability to identify stakeholders and work with them to strategize, plan, and prioritize objectives, estimate task durations, and ensure schedules and dependencies are aligned and support those objectives. Leverage a variety of methodologies (e.g., Agile, Waterfall) to make teams most effective. Typical artifacts include proposals, program charters, project plans, OKRs, roadmaps, and risk registers.
Stakeholder Management (PgM/TPgM)
Ability to forge and maintain effective program teams within and across an organization, understand and address their needs and health, and support them throughout the lifecycle of their undertaking. Typical artifacts include RACI charts, stakeholder maps, OKRs, and CSAT reports.
Technical Judgment (PgM/TPgM)
Ability to assess engineering problems (see SWE Knowledge and Skills for reference), understand the interplay between program and technical issues, and contribute to shaping technical directions. Typical artifacts include technical analyzes, bugs and CLs, Eng Review presentations, and technical roadmaps and white papers.
