Market Associate

Market Associate (Spanish Speaking)
📍 London (Hybrid – minimum 2 days in office)
✈️ Monthly travel to Barcelona/Spain
📅 12-Month Contract (Potential Extension)
💰 £37.37 PAYE per hour

We’re partnering with a globally recognised travel and technology platform to hire a Spanish-speaking Market Associate to support their growing Hotels team across EMEA.
This role sits at the heart of partner onboarding, ensuring hotel partners move smoothly from signed agreement to fully live listings on the platform.

You’ll work closely with sales teams, hotel partners, and internal operational stakeholders to deliver a seamless onboarding experience while helping reduce time-to-live for new listings.

This is a fantastic opportunity for someone who thrives in fast-paced tech environments, enjoys operational problem-solving, and loves improving processes at scale.

What You’ll Be Doing

• Manage the end-to-end onboarding process for hotel partners joining the platform
• Support partners through listing readiness, connectivity setup, and configuration
• Coordinate pricing, availability mapping, and channel manager integrations
• Complete KYC and legal/compliance onboarding checks
• Use internal systems and outreach tools to manage workflows and partner communication
• Drive timely follow-up and task completion to ensure hotels go live quickly
• Work closely with sales and account management teams across EMEA
• Deliver a high-touch, partner-first onboarding experience
• Identify opportunities to improve operational efficiency and scalability

What We’re Looking For

• Fluent or highly proficient Spanish language skills
• Strong organisational and administrative capabilities
• Experience managing multiple workflows and stakeholders simultaneously
• Excellent written communication and follow-up skills
• Comfortable working within structured processes and high-volume environments
• Tech-savvy with experience using CRM or workflow tools
• Ability to work autonomously in a fast-moving environment
• A strong interest in AI tools, workflow automation, and operational scalability would be highly advantageous

Preferred Backgrounds
We’d love to hear from candidates with experience in:

• Marketplace onboarding
• Customer onboarding or implementation
• Partner operations
• Hospitality tech / travel tech
• Business operations
• Customer success
• High-growth tech companies

Experience with any of the following is highly desirable:

• Salesforce
• Airtable
• HubSpot / Mixmax
• Channel managers / connectivity tools
• KYC or onboarding compliance processes
• AI tools or workflow automation

Working Model

• Hybrid role based in London (minimum 2 office days per week)
• Collaboration with Spain-based teams
• Opportunity for occasional travel to Barcelona
• Fast-paced, collaborative international environment