Solutions Manager
Location: UK, London
Length: 6 months
Rate: £392.00 per day (Inside IR35)
Hours: 40 hours per week
Overview:
As a Solutions Manager, you will be focused on managing custom advertising programs that help customers discover, research, and buy from leading brands and categories across Our Client. You will be working cross-functionally with Advertising Sales, Product Management, Engineering, and Design/Web Development in addition to multiple owned & operated teams. You will own the program’s strategy, performance, product roadmap, and revenue goals in this capacity. You will act as the single point of contact for all internal communications and during product execution.
Specific Responsibilities:
- Own your programs’ product definition, positioning, packaging, and pricing
- Track and report on performance, ensuring each program is delivering differentiated value against its intended objective
- Leverage customer feedback to drive continuous program improvement
- Build business rationale to inform the prioritization of your programs’ roadmap
- Build business requirements and user stories for proposed feature enhancements and work with Design Technologists and Engineers to scope, prototype, build, and scale
- Apply experimentation frameworks to program enhancements to validate their value to customers
- Own program operations, including workflow and training documentation and coordination with account teams
- Work cross-functionally to manage bottlenecks, provide escalation management, anticipate and make trade-offs, balance the business needs versus technical constraints, and maximize business benefits while building great customer experiences.
- Present confidently to senior management as well as other large audiences.
- Work at all levels in the organization, with no job being considered too large or small
- Develop overall solution plans that meet operational requirements, project manage the execution of custom advertising solutions, and ensure that stakeholders have all the inputs required
- Present confidently to senior management, external clients, and other large audiences
Top 3 must-have skills:
- Project Management, Digital marketing, Excellent high-level professional communication skills
- Minimum 10 years of work experience, or 5 years if within our top tech companies
- Being solution-orientated to solve complex problems
Candidate Requirements:
- A track record of successfully working with big brands on ad campaigns as a program/project/solution manager
- Confident and clear communicator
- Positive can-do attitude
- An eagerness to overcome blockers and be solution-orientated
- Must be able to handle ambiguity and create structure around it
- Ownership, Ear Trust, Bias for Action, Dive Deep