Personal Assistant

Personal Assistant

What is a Personal Assistant?

A Personal Assistant (PA) is fundamental to the success of a business. Working closely with senior leaders, the personal assistant provides outstanding administration support, potential to travel the world and accelerate quickly through the ranks.

Usually working on a one-to-one basis with senior managerial or executive staff, a personal assistant helps them make the best use of their time with administrative and secretarial tasks. Often a very satisfying position, a successful PA demonstrate real business acumen as frequently they become the right-hand and leadership ambassador of a CEO or high-profile individual.

Why is a Personal Assistant so Vital?

A Personal Assistant lies at the heart of the company, whichever industry. With brilliant organisation skills, a motivated and enthusiastic personal assistant becomes involved with a wide range of tasks and projects that are often business critical.

Becoming the main point of contact across a number of departments means that this individual is adept at dealing with all different people and receives a sense of fulfilment in getting the job done. As a pivotal role within an organisation, the PA often oversees and manages a great deal of departments and tasks, also by way of extension of the executive’s right hand.

What are the Responsibilities of a Personal Assistant?

Since the role of the personal assistant is such an important one, the duties can vary from time and daily management, meeting booking, correspondence, and note-taking. Alongside this, a personal assistant can often be expected to send emails on behalf of the manager, as well as prioritise phone calls, take notes, and organise events.

Key PA responsibilities may include:
  • Diary management

  • Dealing with correspondence and phone calls

  • Meeting Organisation, and reorganisation

  • Event and conference organisation

  • Database Management

  • Filing system management

  • Administrative systems implementation and maintenance

  • Staff, supplier, and client liaison

  • Travel organisation

What Skills are Required to be a Sought-After Personal Assistant?

The skill-set of a Personal Assistant requires a high degree of flexibility and problem-solving. As the personal assistant plays a pivotal role within the business, they must act with integrity and professionalism in time with high-levels of pressure. During these times, the best of personal assistants must be confidential and must make themselves indispensable.

Key skills of a personal assistant include:
  • Hard working

  • Honest

  • Tenacious

  • Organised

  • Happy to network

  • A people person

  • Reliable

  • Proactive

  • Self-motivated

The Future of the Personal Assistant

Today, new technology is heavily integrated within the modern working space. The development of this tech innovation has opened a mass-discussion on the future of the office support role. As with any profession the question still lingers whether technological advancements will make the Assistant role redundant, yet so much of this profession relies on the human touch so rather than removing the role, technology can advance these professionals. By freeing up time and improving efficiencies, Assistants can take advantage of AI technology to be completely accessible to their Executive and team.

In gaining valuable time back from administrative duties, these imperative staff members are free to deliver personalised care and fulfil the ‘human touch’ necessary to their position.

For example, there are sites to help schedule meetings across multiple locations and time zones in the busy diaries of internationally based Executives and teams. This acute awareness saves the time-consuming task of managing global meetings across multinational companies. By quickly adapting to the globalisation of the support role, these professionals have utilised technology available to increase their capabilities to pursue necessary personal touches.

Farringdon, St Pauls