Facilities Management, Reports

Facilities Management

What is Facilities Management?

Simply, facilities management is looking after the building and the people inside. A facilities manager works to make sure that the environment is fit for comfort, safety, efficiency, and fully functional. This is often completed through integrating people, place, processes, and technology.

By improving the quality of life for employees and the productivity of the core business, facilities management provides a variety of services to the business

Why is Facilities Management so Important?

Successful facilities management contributes to the business’s bottom line through maintaining one of the business’s largest and most valuable assets – the property and the working environment. In doing so the facilities manager is responsible for creating overall happiness in the workplace by maintaining the building and the people inside.

What Services Does Facilities Management Provide?

A facilities manager may be directly responsible for the provision of multiple services, however often manage external suppliers who deliver services for the running of the building.

The Services Covered Include:
Building Maintenance

Building maintenance can cover everything from cleaning to plants and making sure that it is a safe and comfortable environment for all building users.

Landscaping – yes landscaping

Usually in larger officers there are green spaces, or outdoor spaces, that will need spaces maintenance or redesigning altogether. Here is where the facilities manager steps into play.

Space Management

Space management includes the control and supervision of areas within a business. This can cover anything from a single floor to multiple entire buildings. From designing the furniture and use of a space, to maintaining and overseeing the uses, this becomes a central point to streamline the space use of a building and make sure that the business is achieving the most benefit from their space.


Often facilities managers work with an external security service to deliver manned guarding, tech solutions including alarms and access control, and a remote monitoring centre. Security services are essential in the role of keeping staff safe and the grounds secure. Although a traditional part of facilities management, ensuring the security and safety of people within the building is still a core element to successful facilities management.

Skills of a Facilities Manager

Traditionally facilities management requires a vast network of great suppliers to make sure that the building runs smoothly and provides a nice place to work for those involved.

To deliver this, those working in facilities management will need or develop the skills below:

  • Relationship Building and Networking

  • Procurement and Negotiation

  • Multitasking

  • Confident Decision Making

  • Time and Project Management

  • Clear and Concise Writing Skills

  • Flexible Approach to Work

The Future of Facilities Management

Computer-aided facilities management software is designed to track an organisation’s assets. The correct CAFM software can put all the information in the right place to make informed decisions on money and time savings. These software capabilities are proving more efficient than traditional spreadsheets to generate reports that deliver bottom line benefits to businesses.

Facilities Management has diversified over time to make sure that costs remain as low as possible, whilst the function still maintaining its effectiveness. As the world of work continues to evolve ensuring a pleasant and safe working environment will always be at the top of a business’s agenda.

Farringdon, St Pauls