What does an administrator do?

An administrator helps the smooth running of a business through their exceptional organisational abilities. As an all-round superstar, an administrator remains calm under pressure and maintains order during busy times.

The job is often varied and allows for continuous learning that can help an individual branch off into specialist areas such as office manager and personal assistant.

Why is an administrator so important?

Most positions carry a high-load of administration and additional coordination work to go alongside. To make sure that each area of the business runs with as few hiccups as possible, an administrator can reduce time consuming tasks through increasing overall team efficiency.

The structural decision to implement an administrator can improve productivity and help the business meet their goals through great administrative management. An administrator is often involved in implementing more efficient processes that guarantee the success of targets.

As the world becomes more data-orientated, administrators allow for easy access to this data that can influence more accurate decisions through analysing past and current scenarios and future-planning.

What core areas are involved in administration?


An administrator is often set small targets that are aligned with the businesses’ strategic objectives that help an area’s overall workflow. Developing these strategic objectives give an administrator clear outlines when they are processing tasks to make sure that success is achieved.

Close Attention to Detail

Paying close attention to processes can help administrators identify opportunities for streamlining. From here it is possible to maintain and improve the results of the process. A really fantastic administrator will keep reports of the successes and pitfalls of a process and then be able to propose an action plan when something isn’t quite working.

Great Communication

Administrators often communicate with multiple people within an organisation due to their focus on improving process and reducing overall administration workload. Through maintaining clear and direct communication, admin staff are able to ensure their work is inline with business objectives and prove their benefit to those who require their help.

Skills of a Successful Administrator

The varied nature of administration work requires a real can-do attitude and positive approach to new tasks at hand. Partnered with the below skills, an outstanding administrator proves their value within a business time and time again:

  • Microsoft Office

  • Microsoft Excel

  • Communication Skills

  • Ability to Work Autonomously

  • Database Management

  • Resource Planning

  • Results Focused

The Future of the Administrative Profession

Successfully bringing teams together and playing a central part in alleviating admin duties will always be important to the administrative profession. Technology changes the various ways to bridge these gaps, and the development of this technology will direct the future of an admin professional.

Administrators are more often becoming ambassadors of their manager’s vision, helping with the running of projects, and delivering much more than typing an email or making travel plans. The evolution of this position will see executives recognise the best administrators for their skills and eventually enter them into Senior Executive Assistant positions.

Farringdon, St Pauls