UX Researcher

Job description

• Conduct independent research on multiple aspects of how users engage with technology.
• Collect and analyze user behavior via qualitative and quantitative methods, eg. benchmark studies, literature reviews, usability studies, concept tests and surveys.
• Work with designers, product managers, engineers and research managers to prioritize research opportunities in a fast-paced, rapidly changing environment.
• Understand and incorporate complex technical and business requirements into research.
• Evangelize research findings to diverse audiences through written reports and oral presentations.

• Strong understanding of strengths and shortcomings of different research methods, including when and how to apply them during each product phase.
• Excellent leadership, communication and teamwork skills.
• The ability to operate in a very fast-paced environment.

• BA/BS degree in Anthropology, Human Factors, Psychology, HCI/Computer Science or other related fields or equivalent practical experience.
• 3+ years of work experience.
• Experience in writing discussion guides/research plans, conducting semi-structured interviews, contextual field visits, in-person and remote usability studies . Training in research methodologies.
• Detail-oriented and ability to work independently.

• Master's degree in a related field. 4+ years of relevant work experience.
• Experience integrating user research into product designs and design practices.
• Experience in survey design (ie: Qualtrics).
• Working knowledge of statistics and experimental design.
• Demonstrated understanding of the strengths and shortcomings of different research methods, including when and how to apply them during the product development process.
• Demonstrated passion for mobile, apps or development environments.
• Effective interpersonal, communication, negotiation and collaboration skills.
• Remote usability testing (e.g. Userzoom or usertesting.com)