Back to job search

Technical Solutions Consultant - Advertising

  • Location:

    London

  • Sector:

    PR, Marketing & Digital

  • Job type:

    Temporary

  • Salary:

    £36.06 per hour

  • Contact:

    Shae Stacey-Parchment

  • Contact email:

    shae@careermovesgroup.co.uk

  • Contact phone:

    219 758 4300

  • Job ref:

    BH-38489

  • Published:

    21 days ago

  • Duration:

    11 months

  • Expiry date:

    2020-09-30

  • Startdate:

    2020-09-01

Technical Solutions Consultant
 

The Team
The team helps businesses through scaled service delivery & operations. We combine deep expertise in our products with operational and analytical skills to design and manage scalable processes that support millions of advertisers across dozens of complex products. As part of the PSO organization, the Technical Solutions Consultants team are creative problem solvers who strive to ensure businesses are utilizing our advertising solutions as efficiently and as effectively as possible. We are driven by our passion for technology and creating impact for client's businesses.

 

Responsibilities

  • Build technical knowledge and expertise in various Facebook advertising products
  • Provide consultative guidance to sales teams and external clients on best practices and Facebook product setups
  • Troubleshoot and prioritize technical advertising issues, and escalate to specialists when appropriate for further troubleshooting or de- bugging
  • Effectively communicate technical resolutions, workarounds, and product confusions to the sales and account team
  • Facilitate a high-end customer experience related to support for advertising bugs and ensure all support SLAs are met
  • Identify opportunities to optimize and automate workflows and support processes
 

Skills

  • 2+ years of experience in the Digital Advertising and/or Technology industries
  • Experience with troubleshooting and ticket escalation
  • Experience translating technical concepts and solutions to non-technical audiences
  • Experience of using advertising technologies such as pixels, ad servers, auctions and delivery
  • Experience working with web technologies including, but not limited to: HTML, CSS, JavaScript, HTTP, Restful APIs
  • Familiarity with SQL
  • BA/BS in Marketing, Computer Science, Engineering, or related degree
 
Benefits
  • 25 days holiday (pro rata) + paid bank holiday’s
  • Fantastic offices and access to world class technologies
  • When onsite - free use of cafeteria, breakfast, lunch, dinner and snacks
  • Remote onboarding, company laptop and phone
  • Opportunity to work with one of the Big 5 Tech companies