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Scaled Partner Program Manager

Job description

Scaled Partner Program Manager

Location: London

Length: 6 Months

Rate: £51.00 - £56.00 per hour (40 hours p/w)

Hours: 9am-6pm

Our client is seeking a Scaled Partner Program Manager who can help us both manage their scaled ecosystem of partners and leverage their experience to support the development of a corresponding scaled program to ensure the ecosystem of partners feel seen, heard and are able to achieve success together with Workplace.

In this role you will be a member of the Workplace Ecosystem Partnerships team and will work closely with our client’s top-notch Sales, Customer Success and Solution Architect teams as well as many internal cross functional teams who support Workplace’s core systems and tools.

Responsibilities:
  • Leverage superior customer service and communication skills in order to manage multiple cohorts of partners and their respective stakeholders with their day-to-day requirements, with an appropriate sense of urgency
  • Nurture relationships with cross-functional team members who will be critical partners in the day-to-day management, providing guidance and support for critical program and sales-related queries
  • Ensure all partners are compliant and legal agreements and data are kept up to date and that any important changes to program, product or tools are clearly communicated out
  • Leverage an entrepreneurial spirit to nurture and develop the scaled ecosystem of partners to support growth in revenue, development of skills to support partners moving up in the One Partner Program
  • Support the development of the first Scaled Partner Program by applying this knowledge of the day-to-day requirements of their scaled ecosystem of partners and documenting best practices and processes to both enable and scale (grow) internal and external partner teams
  • Support the assessment of system tools and improvements to drive automation and simplify how partners can engage with and collect information on a case-by-case basis
     
Requirements
  • 10+ years of relevant work experience in technology/ software partner sales
    Demonstrate knowledge of sales tactics and indirect routes to market
  • An interest or experience contributing to or developing partner program material incl. process improvement, enablement material
  • Experience working with Salesforce.com
  • Experience using collaboration tools (multiple surfaces) to conduct business and drive results
  • An entrepreneurial, with an ability to anticipate and find solutions to problems, to the satisfaction of multiple stakeholders
  • You should be at ease with managing various competing workstreams, keeping everyone up to date and following through on delivery
  • You are confident applying strategic thinking to help expose the best long-term outcome whilst demonstrating short-term results

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