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Sales support manager

  • Location:


  • Sector:

    Office Support

  • Job type:


  • Salary:

    £14 - £24.95 per hour

  • Contact:

    Shae Stacey-Parchment

  • Contact email:

  • Contact phone:

    219 758 4300

  • Job ref:


  • Published:

    26 days ago

  • Duration:

    3 months

  • Expiry date:


  • Startdate:


Role: G Suite Sales Support Manager - DACH
Duration: 3 months
Location: UK-LON-BEL Bonus: Company Plan
Rate: £14 - £24.95 per hour (40 hrs)
Language: German

As the emerging leader in cloud computing, we deliver cloud services and other IT products to small and large businesses, educational institutions and government agencies. Our team of high-achieving engineers, product managers, and sales and marketing professionals works with a vast array of partners and customers to advance the company's mission to organize the world's information to make it universally accessible and useful. The Cloud team is among a handful of rapidly emerging new businesses that are becoming front-and-center forus as it enters its second decade as a company.

The Role:
This is a key supporting role in the EMEA Sales & Account Management team. You will work collaboratively from London with your regional pod team consisting of Senior Sales, Account Managers and Customer Engineers (who are mostly in region) to execute on the territory plan. In order to be successful you will foster relationships with Customers and work cross-functionally with Program Managers, Cloud Colleagues and Partners. You will proactively reach out to a list of customers via phone, email and Hangouts to help qualify new leads as well as identify, qualify and close upsell and cross-sell opportunities. You will leverage a framework of campaigns and engagements designed to initiate new and expansion opportunities, and to facilitate relationships with customers. You will use your Account Management skills and knowledge of Cloud to go deeper into these accounts - to understand business & IT strategy, barriers to adoption, how to address challenges and find opportunity with our products to help our customers succeed in their market by becoming more productive, collaborative, innovative and agile.

You will consistently maintain good quality data in Salesforce, and support requests coming from Sales Operations.

* Supporting customer relationships with a set of accounts within a given sales territory.
* Connect with key stakeholders within these accounts.
* Collaborate cross-functionally to triggers drive and and close cross-sell opportunities
* Maintain sound data quality.
* Collaborate closely with partners.

* BA/BS degree
* Minimum 5 years experience in sales, marketing/business development at a high-tech company (Cloud or SaaS sales experience.)
* Fluency in written and spoken English

* Skilled at initiating phone discussions and overcoming objections.
* Ability to work systematically in a one to many approach towards a large set of mid market customers.
* Experience selling in a tech company or startup environment
* Demonstrated ability to manage multiple tasks with shifting priorities and varying deadlines.
* Thrives on working in a high pressure and dynamic environment.
* Self-driven and independent.
* Outstanding communication and interpersonal skills.
*fluency in German