Job descriptionMarket Service Owner
Length: 6 Months
Rate: £10.00 - £15.00 per hour
Hours: 9am – 6pm
The Market Service Owner role offers an exciting opportunity to be a key player in a customer focused Service & Supply Team.
The team is responsible for the management of customer service to the markets.
•You will ensure efficient, reliable movement of customer orders from production to in-market delivery, on time and in full. To prepare and collate export documentation relating to orders in line with market requirements
•Manage order dates in line with production planning and despatch requirements
•Develop excellent relationships with carriers to book capacity, advise shipping instructions, confirm shipments and resolve issues.
•Prepare and collate order documentation, including legal documentation, to meet market requirements.
•Work closely with company Supply Network Planners and Market Hubs to resolve service issues and drive process improvement.
•Monitor and record KPI measures assuming ownership for driving continuous improvement of the key processes
•To be successful in this role you will have experience in logistics, export related or customer service environment.
•It would be great if you have Supply Chain experience e.g. planning, replenishment, make to order fulfilment, manufacturing, materials and services supply.
•Ideally you will have knowledge of Supply Chain Systems ideally SAP.