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Market Service Owner

Job description

Market Service Owner

Location: Glasgow

Length: 6 Months

Rate: £10.00 - £14.00 per hour

Hours: 9am – 6pm

Duties:

The Market Service Owner role offers an exciting opportunity to be a key player in a customer focused Service & Supply Team.

Our client’s team is responsible for the management of customer service to the markets on behalf of Scotland Supply.
  • You will ensure efficient, reliable movement of customer orders from production to in-market delivery, on time and in full. To prepare and collate export documentation relating to orders in line with market requirements 
  • Manage order dates in line with production planning and despatch requirements
  • Develop excellent relationships with carriers to book capacity, advise shipping instructions, confirm shipments and resolve issues.
  • Prepare and collate order documentation, including legal documentation, to meet market requirements.
  • Work closely with company Supply Network Planners and Market Hubs to resolve service issues and drive process improvement.
  • Monitor and record KPI measures assuming ownership for driving continuous improvement of the key processes

Skills:
  • To be successful in this role you will have experience in logistics, export related or customer service environment.
  • It would be great if you have Supply Chain experience e.g. planning, replenishment, make to order fulfilment, manufacturing, materials and services supply.
  • Ideally you will have knowledge of Supply Chain Systems ideally SAP.
  • Excellent interpersonal communication skills
  • Excellent communication skills excellent organizational skills
 

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