Logistics Specialist – FMCG / Digital Retail
Permanent
South Manchester
Salary up to £ 29,000 pa
ASAP Start
Our client, a global super brand has an exciting opportunity for a Logistics specialist on a permanent basis managing customer order process from the start to successful delivery. To manage all internal department stakeholder relationships, supply chain relationships, reporting to management relevant & accurate data. Achieving and exceeding customer expectations whilst always striving to improve company performance and streamline processes where possible whilst always ensuring KPI’s are met.
Duties may include ( but not limited to ) :
Being the main point of contact for all internal departments, including Purchasing, logistics imports, finance and operations teams.
Monitor, leverage & improve performance KPI’s
Maximise service levels & drive business decisions
Providing updates and Realtime information updates where needed
Successful KPI management, improve performance & drive business decisions
Weekly calls with freight forwarders, shipment updates and customs clearance status
Providing exceptional customer service at all times
Deliver Customer Service perfection through quick response time via email/phone availability to questions, complaints and ad-hoc requests.
Drive continuous process improvement & support operational partners.
Analyse and prepare data for reporting
MS Office including managing Excel spreadsheets.
Previous experience working in Apparel, Sports, Retail within Digital FMCG could also be highly advantageous but not essential.
Apply today !
