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Learning Programme Coordinator

Job description

Learning Programme Coordinator

Location: London

Length: 12 Months

Rate: £14.00 - £20.00 per hour  

Hours: 9am – 6pm


The role

The Learning Programme Coordinator (LPC) plays a critical part in orchestrating some of the foundational activities in the form of (currently virtual) educational workshops which enables our client’s most-strategic customers to progress and realise their digital transformation ambitions.

Main responsibilities virtual:
  • Flawless execution of the planning, organisation, coordination and management of virtual educational workshops across the EMEA region
  • Continuously evaluating existing operations processes for efficiency gains, identifying areas for improvement, and proactively suggesting implementation strategies (e.g. streamlined scheduling process, building out a reporting strategy etc).
  • Managing communications and support scheduling of GDA programme delegates and speakers, amongst other responsibilities to ensure events are run smoothly and efficiently
  • Occasionally, supporting other GDA sub-teams with operational and logistical tasks including updating of programme materials or one-off projects related to event management
Main responsibilities when face-to-face events become possible:
  • Managing general logistics and internal tickets including access badges, room bookings, catering, rosters of attendees/wait lists for all programs, maintaining and updating registration information, attendance records, surveys
  • Liaising with supporting teams (e.g. film crews, cleaners, tech support, facilities, food and bev, finance, legal, marketing) and internal/external clients to ensure a seamless, end-to-end operational experience across all of their stakeholder groups
  • Supporting team procurement (including negotiating) with third-party suppliers; placing orders for goods and services, booking and expensing venues, budget tracking.
 

Skill/Experience/Education

Mandatory

  • Two or more years of relevant experience per the job description below
  • Strong experience in administration and event organisation (digital and/or face-to-face)
  • Action - and detail-oriented - proactive and independent prioritisation of workload, time management, juggling of multiple tasks and strict deadlines
  • Excellent verbal and written communication skills, with an emphasis on clarity, influence and cross-cultural sensitivity.
  • Ability to navigate ambiguity successfully.
  • Experience in service or consulting-like environments, to understand support required by our client and their customers and to provide relevant direction
  • Proficiency in applications (e.g. Gmail, Docs, Sheets) or equivalent enterprise applications (e.g. Microsoft Teams)
  • Fluent in both written and spoken English
 

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