Integrity Program Manager
Location: UK Remote
Length: 12 Months
Rate: £57.21 p/h PAYE (£118.9K per annum)
Hours: 9am-6pm
This client is a top 5 tech giant and owner of some of the world’s most popular social media platforms and instant messaging apps, connecting billions of people across the globe.
Responsibilities:
- Define the scope of projects and develop, execute, and/or manage project plans for supported program(s).
- Prioritize program goals, understand and translate stakeholders’ needs into goals and deliverables with minimal assistance, and contribute to decisions on prioritizing joint goals and deliverables across one or more teams.
- Support execution of risk and compliance related activities including statutory risk assessments, regulatory requests for information, designing and testing controls and safeguards, issue management, exams/audits, governance, data & tooling systems, and/or regulatory & compliance transparency reporting.
- Serve as an Integrity subject matter expert for ISSO GRC and act as the human API between GRC, Legal, Regulatory Offices, and first line business teams.
- Develop and monitor risk and compliance related infrastructure and artifacts including an XFN operating model, risk register, transparency report guidelines, and/or control frameworks.
- Establish streamlined communication & engagement models with various Integrity stakeholders to communicate project statuses, updates, and asks for input and feedback to ensure cross-functional alignment and on-time completion of deliverables.
- Review and monitor key program metrics and escalate or define corrective actions for critical deviations.
- Ensure documents are generated in accordance with agreed internal processes and standards, are submission ready, and are appropriately archived in the agreed document management system.
- Identify gaps in strategy, systems, and processes to support growth at scale.
- Identify, communicate, and collaborate with relevant stakeholders within ISSO GRC and across Integrity teams to drive impact and work toward mutual goals.
- Create & facilitate presentations to support management understanding and influence decision-making.
- Support business travel on an as needed basis (up to 10%).
Minimum Qualifications:
- 7+ years of experience in trust & safety, Integrity, content policy, transparency reporting, governance, compliance, or risk management.
- Experience with Integrity or Trust and Safety, or compliance precepts, practices, and solutions.
- 3+ years program management experience in a corporate environment
- Effective communication skills, with proven success influencing a variety of audiences including senior leadership across both technical and non-technical teams
Preferred Qualifications:
- Advanced degree and/or certification.
- Experience working on risk assessments, transparency reports, responses to regulators or other external parties, audits, and/or designing controls specific to meet regulatory expectations.
- 3+ years working in a corporate environment subject to audit against federal or industry-wide regulations.
- Knowledge of global content regulations, content moderation practices, and internet trust and safety best practices.
- Experience working in a tech, financial services, consulting or related field.
- Experience working in information security and/or cybersecurity.
