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Global HR Operations Analyst

Job description

Global HR Operations Analyst

Location: Ireland - remote now, then hybrid
Length: 11 Months
Rate: €350-410 / day
Hours: 8:00am to 5:00pm

The Global HR Operations team is responsible for delivering reliable, high-quality operational support for a wide range of key HR business processes and services across multiple channels and platforms.

A lot About You
We are seeking an HR Operations Analyst to join our Global HR Operations team. This role is not just about providing operational support to HR! We are looking for an enthusiastic problem solver who can apply their skills to constantly improve our processes and systems. Optimizing the delivery of our services is key to delighting our customer base and partners!

Your Day
• Lead and coordinate HR efforts across multiple HR stakeholders for any entity merge / entity name change projects as directed by Finance PMO.
• Support the movement of data between core HR systems and downstream systems including Payroll, Equity, and Benefits, reviewing integration errors as appropriate
• Lead various data clean-up and auditing projects working with core Global Operations Workday team to meet deadlines where applicable
• Work within SNow queue to assign and close out any Data related tickets in a timely manager
• Conduct regular HR data integrity audits and update HR systems Ensure that all transactions are accurate and compliant with current SOX and internal control guidelines
• Analyze and interpret business process issues and makes recommendations to partners in relation to system updates, program / process improvements
• Work with HRBPs and other internal partners to execute on any Org changes within the business and ensure all downstream impacts have been considered and catered for
• Support Onboarding and Offboarding teams with any complex system & transactional issues relating to FTEs and Contingent Workers
• Support Contingent Workforce program with any system requirements as needed to ensure accuracy of system data
• Enter any WD transactions (20+) and determine appropriateness/efficiency of manual entry versus EIB load Create EIB files, load to sandbox, test and audit data with peers, load to production when complete
• Any other special projects and operations improvements initiatives

You Must Have
  • HR Domain Knowledge with at least 1-3 years’ experience in an operations role working with different markets within the EMEA region

Previous Workday experience (at least 2-3 years)
  • Exceptional customer service skills with a continuous improvement mentality
  • Ability to work complex issues, attention to detail, process re-engineering
  • Ability to perform detailed analysis and root cause analysis on standard HR processes and technology with a view to highlight trends, issues, and designing solutions
  • Ability to partner with multiple HR colleagues, partners and clients internationally
  • Ability to use data to drive recommendations for business process, self-service and systems enhancements

Preferred Qualifications
  • BA/BS Degree Experience with ServiceNow and Sailpoint
  • Intermediate level skills in Microsoft Office
  • Experience in an HR Shared Services or HR Operations environment

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