Back to Job Search

Digital Partner Lead

Job description

Digital Partner Lead


Location: London

Length: 12 months

Rate: £21-24 p/h

Hours: 9am – 6pm


Our client's Digital Academy (GDA) is part of Go-to-Market (GTM) and runs ground-breaking education programmes for our client's largest customers and agencies across EMEA. These programmes have been designed to help customers and sellers collaboratively solve marketing and organizational challenges. The Partner Lead defines the team’s partner operations structure and builds long-term relationships with our external facilitators vendors across EMEA to scale the delivery of the GDA’s programmes – from 2-3 hour Mini Labs to full-day Labs.


Overall Responsibilities:


The Partner Lead defines and enforces operating principles for our partner facilitator network. This includes capacity management (i.e. how many facilitators we need to achieve our workshop targets), establishing skill requirements, setting the cadence of operational meetings and creating escalation processes. They do that by building and maintaining trusted relationships with partners, communicating GDA strategy, capturing feedback and using it as input to iterate our partner processes. The Partner Lead also supports different GDA functions to monitor and improve the quality of workshop deliveries.


Top 3 Daily Responsibilities:


  • Manage day-to-day execution of partner operations by acting as a key point of contact for delivery partners across EMEA. This includes solving resourcing issues, onboarding new partners and facilitators, monitoring metrics such as cancellation rates and delivering training updates for the existing facilitator network to ensure we have best-in-class talent.
  • Act as partner facilitator network liaison within the GDA team and help curriculum teams to optimize for quality at scale. Conversely, communicate and enforce GDA delivery principles towards facilitators.
  • Manage a significant part of the GDA’s delivery budget, forecasting quarterly spend, managing purchase orders and invoices, keeping other GDA functions and our clients' finance teams updated.



  • 3+ years of experience managing business partner and customer relationships.
  • 2+ years of experience managing training programmes in a company, at university or equivalent.
  • Experience in building partner or customer relationships and negotiations skills.
  • Ability to craft concise and compelling comms to internal stakeholders and external partners.
  • Able to manage ambiguity and balancing competing objectives.
  • Capability to handle multiple projects and stakeholders.



  • 2+ years of experience designing educational content.
  • Experience in facilitating workshops in a business context.
  • Experience in drafting and reviewing legal contracts.

Interested? Please apply today!

Similar Jobs

View All Jobs
Digital Product Designer
LondonCompetitive salaryPermanent

DIGITAL PRODUCT DESIGNER International Fashion Ecomm brand Comp salary + hybrid Mu client, a high profile international fashion ecomm brand have a fabulous opportunity for a Digital Product Designe...

Demand Generation Marketing Manager
LondonComp salaryPermanent

Demand Generation Marketing Manager Energy/Clean Tech brand Comp salary/package My client is a disruptor in the energy tech space. They are rapidly growing and have recently featured as a ‘Stock to...

Event Executive
Newcastle upon TyneCompetitiveTemporary

Events Executive/Events Manager NEWCASTLE-UPON-TYNE (hybrid working) 30k-32K  pro rata Full time/6 month FTC   Are you an Events Executive/Events Manager looking for a 6-month contract, if so this ...

Program Manager
London£59.31 - £64.52 per hourTemporary

Program Manager   Location: London – Kings Cross Length: 12 months Rate: £59-64 p/h Hours: 9am-6pm Responsibilities: Strategic Planning Be a thought partner and influencer with leaders and other in...

Marketing Partner - 3 month ftc- immediate start
Greater LondonComp salaryTemporary

Marketing Partner - charity/membership org 3 Month Contract c £45k pro rata - immediate start Central London   Our client is a Charity/Membership organisation, they are looking for a Marketing Part...

UX Design Lead
LondonComp salaryPermanent

User Experience Design Lead International Fashion Ecommerce brand Competitive Salary plus benefits My client is one of the most forward-thinking and inspirational fashion brands in the world, they ...

Digital Ad Sales Director
LondonComp Salary + bens + packagePermanent

Digital Ad Sales Director - Tech Great Salary + package + shares London/remote My client is a sought after start up within the tech space and they are just about to launch a highly innovative produ...

Strategic Partner Manager, Hardware Sales & Distribution
London£18.5 - £33.5 per hourTemporary

Strategic Partner Manager, Hardware Sales & Distribution Location: London Duration: 6 months Pay: £18.50 – 33.50 per hour Opportunity to work with a leading global tech giant   As part of the retai...

Digital Technician – Media Platform Workflows

Digital Technician – Media Platform Workflows London (Hybrid working) Competitive salary Are you a Digital Technician with experience of working on Platform workflows, if so, this could be the role...

Audience Manager
LondonComp salary plus bonusPermanent

Audience Manager - Music Central London Comp salary My client is a well known profile global music label. They are currently looking for an experienced digital marketer to join their audience team....

London£15 - £21 per hourTemporary

Recruiter   Location: London Length: 12 months Rate: £15-21 p/h Hours: 8-5pm   Job Responsibilities:   Recruits, interviews, checks references, makes offers, and conducts orientation for new employ...

Branded Content Sales Manager
LondonCompetitive salaryPermanent

Branded Content Sales Manager – TV London – Hybrid Competitive salary Perm If you’re a proactive and innovative sales manager with experience in developing and selling branded content to agencies a...