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CX Marketing Manager

Job description

Marketing Manager - Market Research

Hybrid | London

Competitive salary

Would you love to work for a company with an entrepreneurial spirit and quirkiness of a small boutique, and yet they offer the resources, scale and diversity of a large global agency?  Our client’s values are based on their diverse cultural backgrounds, helping them to be responsive, client-focused and flexible. Our client brings together research, implementation, methodological, and subject-matter experts from around the world, combining thematic and technical experts globally with local knowledge to deliver top-quality research and they are looking for an experienced B2B marketer with a curious interest or experience in CX and/or market research to join their team.

You will be responsible for working closely with the commercial team to ideate, develop and execute best in class marketing activity. Further, you will play a pivotal role internally supporting to create, aggregate and circulate pitch ready content for the wider team.

Duties will include:
  • Lead the execution of marketing activity from start to finish, leveraging internal support and driving collaboration
  • Be the voice of marketing within the team regularly promoting activity
  • Brainstorm thought pieces, research fresh thinking, source credible stats (internal and external) and contribute to our client’s CX thought leadership papers
  • Work closely with lead generation to identify target audience and on strategy prospects. Maintain the client and prospect database
  • In line with the marketing calendar; lead, develop and organise virtual (and hopefully face to face) events by developing target lists, invitation copy, logistics, collateral and follow up activity
  • Promote material shared on LinkedIn and encourage others to do the same
  • Monitor effectiveness of activity to optimise future activity
To be successful in this role:
  • Must have excellent written and verbal communication skills, with strong copy-writing experience using a personal yet authoritative tone to generate the client’s brand thought leadership
  • Be credible and confident in working with internal and external clients. Strong collaboration skills working across multi-disciplinary teams
  • Have a background in both internal and external comms and marketing would be an advantage, as would experience of working within a large and complex organisation
  • You will be technology and social media savvy; experience with uploading online content, CMS & CRM systems and virtual webinars is preferred
If you haven't heard from us within 7 days, I am afraid you haven't been successful this time. Please do keep an eye on our website for further opportunities.


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