Digital Account Manager

Job description

• Help to manage day to day digital and social media execution and campaign management
• Take responsibility for social and digital content planning and production for a mix of clients
• Be a point of contact for digital clients from different sectors and industries
• Support wider IP agency teams on integrated work and new business
• Work with Digital management and the wider team to lead help grow IP’s social and digital marketing proposition, process, tools, and the identification of new profit generating service lines.
• Act as an advocate and go-to resource within the wider agency for digital and social media best practice and opportunities
• Personal development and training to help the team maintain best-in-class capability
• Support the growth of the digital team including contribution to new business, internal inspiration sessions, and day-to-day management and running of the team

• Minimum of 2-4 years’ B2B and B2C digital/social media marketing experience (agency or in house)
• Ideally having had experience of working with clients from different industries and sectors
• Comfortable working in a fast-paced environment, with strong time-management skills
• Comfortable creating content for social media incl. copywriting and basic graphic design
• Comfortable planning and delivering paid social ads (LinkedIn, Twitter, Instagram), unsupervised
• Experience of social media listening technology (Talkwalker, Brandwatch) including query planning, setup, and data evaluation a plus but not essential
• Experience planning and managing paid search (Google PPC, Display, etc.) a plus but not essential
• Experience working in partnership with 3rd party agencies, creatives, etc.
• Relevant certification (e.g. Skillshop, Blueprint, etc.) is a plus but not essential
• The ability to build proactive and positive relationships with clients, prospects and colleagues at all levels and across a range of sectors and disciplines.