Product Manager

Location: London/Salford/Glasgow (Hybrid – 2 days per week)
Length: ASAP 13 months
Rate: £300 – £350 per day (Umbrella)
Hours: 9am – 5pm

The Product Manager is responsible for implementing the product strategy for a segment of the client’s products or services.
The post holder has three key responsibilities: assessing product opportunities, defining the product to be built and communicating to stakeholders.
The role works with key editorial, commercial and technical stakeholders to design and deliver the required product, measure its success, lead the prioritization process and the creation and maintenance of the roadmap.
The post-holder works with the technical team to create a product that is useful, usable and feasible.

Key responsibilities and accountabilities

• Define and develop a single proposition product strategy for a product, service or feature area – based on the strategic vision for the division and the wider client.
• Use analytics and research to investigate user behavior; to establish insight into product performance and to use this data to drive ideas, features and product improvements.
• Monitor, summarise and report analytics and feedback from the user base to measure performance of the product.
• Continuous improvement of the product, identifying and prioritising enhancements, communicating them to the business as required.
• Work with stakeholders, key technical staff and within governance groups to understand business needs and drivers, and confirm objectives and priorities.
• Build and maintain a product roadmap and backlog consistent with the client’s wider digital strategy and product portfolio.
• As a product moves from discovery to definition, work with engineering teams to create an appropriate delivery strategy.
• Product managers play a key role in leading agile delivery teams, working with Project Managers, Engineering and User Experience leads to deliver products to deadlines.
• During build, optimise the product for the needs of the business, bringing together user experience, business and technology.
• Develop relationships with the client and external stakeholders, delivery partners and suppliers as well as with colleagues and senior internal stakeholders.
• Propose, agree and work within product budget. Develop and maintain business case in support of product(s).
• Contribute to contracts with vendors.

Knowledge, skills, training and experience
Essential

• Ability to apply industry knowledge, market awareness, research and analytics insights to product strategy and planning.
• Previous experience of making product decisions and creating a compelling vision based on research, usage data or predictions of either.
• Ability to understand and prioritise the needs of the product’s users – such as internal business systems users; or production teams.
• Previous experience of product development and product life-cycle management including an understanding of agile methodology.
• Ability to plan and forecast a small product budget and deliver within that budget.
• Experience managing commercial and contractual relationships with third party suppliers and partners.
• Experience and understanding of some/all of the following technologies, products and practices:
• Video & Audio Conferencing / Audio Visual Systems / Digital Signage / IPTV/ Networking / Workspace Reservation / Live Streaming / Zoom / MS Teams / MS 365 / Condeco / Poly
• Exposure to project management methodologies including Agile.
• Experience of end-to-end product delivery.
• Experience working within new media, software development, broadcast, or related. media sectors, delivering digital media roadmaps.

Desirable

• Lead and mentor support engineers, and designers to ensure the successful delivery of Unified Comms and Collaboration products.
• Working knowledge of the client output; editorial, compliance and regulatory issues for the client.
• Experience managing commercial and contractual relationships with third party suppliers and partners
• Develop and conduct training sessions for employees to enhance their understanding and utilization of equipment and systems.