Client Solutions Manager

Location: London
Length: 12m
Rate: £56.62 – £62.10 per hour (Inside IR35)
Hours: 9am-6pm

This client is a top 5 tech giant and owner of some of the world’s most popular social media platforms and instant messaging apps, connecting billions of people across the globe. 

The Client Solutions Manager for our client’s Global Business Group team partners with our most strategic clients to make sure they are successful with our client. This is an outstanding opportunity to be at the center of some of our client’s most important commercial relationships in Turkey. The Client Solutions Manager is a strategic solution-driver who puts customers at the core of everything they do. This role is responsible for building strategic partnerships, driving growth, advertiser education, and satisfaction in innovative ways, and leveraging data-driven insights for our customers. You should have a deep passion for our client and the overall marketing ecosystem. Success in this position requires strong consultative sales and analytical skills, being comfortable working with large data sets to identify performance patterns and translate into solutions, working with internal cross-functional partners, and the ability to thrive in a dynamic, team-focused environment delivering against tight deadlines. This role will be located at our office in London.

Responsibilities
 

• Identify, create, and implement marketing solutions grounded on achieving measurable business results for our partners
• Responsible for educating clients on products, new solutions and best practices to drive adoption and grow existing business partnership
• Use data and insights to guide strategy and implementation of Facebook solutions against client’s marketing objectives
• Conduct deep data analyses to guide client strategy, which may include setting up dashboards to detect performance patterns and translate them into actionable insights
• Build and manage relationships with key clients, agency partners (media, creative, marketing partners, etc.)
• Advise on media, measurement, and creative strategy to deliver against client goals
• Collaboration with internal cross-functional teams and ability to co-manage complex work streams
• Flawless management of internal account operations (revenue delivery, media recommendations, troubleshooting issues, optimization opportunities)
• Be an active contributor of the regional sales team to contribute to overall team goals and development

Minimum Qualifications
 

• Language – Native in Turkish, fluent in English
• Curiosity and hunger to learn
• Mobile App or Gaming hands-on startup, scaleup or enterprise experience
• Consistently demonstrate level of integrity and ownership
• Effective and creative problem-solving and decision-making skills
• Experience and passion for working with Excel, analyzing large datasets and delivering actionable insights
• Ability to act as a consultant for partners, establishing meaningful relationships and driving clients to action
• Ability to communicate, collaborate and work effectively in a team
• Experience problem-solving and working with cross-functional teams
• Experience in managing complex projects and work streams with minimal direction with a high attention to detail
• Ability to travel as needed for client and agency meetings
• Consultative selling skills

Preferred Qualifications
 

• Understanding of Digital Native industry, client business models and competitive solutions
• Experience as a Facebook/Instagram user and knowledge of our client’s ad products
• International work experience
• Understanding of ad tech ecosystem
• Basic understanding of coding and HTML
• Advanced understanding of attribution modeling /measurement
• Demonstrated experience with digital media platforms, advertising metrics, and industry trends (Direct Response marketing, data and technology solutions, ad-tech, partnerships)
• BA/BS degree in a technical or marketing field